Customer service managers Salary UK: Average Pay and Take-Home
The typical full-time salary for customer service managers in the UK is £37,535 a year. Most people earn between £30,098 and £51,485. After tax and National Insurance, the median salary is about £2,545 a month.
Customer service managers: pay and take-home pay
| Level | Salary a year | Take-home a year | Take-home a month |
|---|---|---|---|
| Lowest-paid 10% earn up to | £25,722 | £22,039 | £1,837 |
| Lowest-paid quarter earn up to | £30,098 | £25,190 | £2,099 |
| Median (the typical full-time salary) | £37,535 | £30,545 | £2,545 |
| Mean (the average, pulled up by high earners) | £42,025 | £33,778 | £2,815 |
| Highest-paid quarter earn at least | £51,485 | £40,419 | £3,368 |
Take-home pay uses 2026/27 rates for England, Wales and Northern Ireland with the standard tax code, no pension and no student loan.
Work out take-home pay for your own salary
How does customer service managers pay compare?
- The median is 4% below the UK median for full-time employees (£39,039).
- The median full-time salary rose by 6.6% compared with April 2024.
- Including part-time jobs, the median annual pay for this occupation is £32,983, which is lower because part-time workers earn less over a year.
- The ONS estimates there are around 49,000 full-time jobs in this occupation. The ONS says job counts are indicative only.
What does a median salary mean?
If you lined up every full-time person in this occupation from lowest to highest pay, the median is the person in the middle: half earn more and half earn less. It is usually a better guide than the mean, which a small number of very high earners can push up. Your own pay will depend on your employer, region, experience and qualifications.
A salary of £37,500 is close to our £37,500 after tax page, which shows the weekly, hourly and Scottish figures.
Similar jobs in administrative occupations
| Job | Median salary | Typical range |
|---|---|---|
| Office managers | £38,630 | £31,205 to £50,494 |
| Transport and distribution clerks and assistants | £33,508 | £27,996 to £39,496 |
| Office supervisors | £33,174 | £29,117 to £39,909 |
| National government administrative occupations | £33,000 | £29,021 to £41,617 |
| Finance officers | £31,943 | £28,090 to £37,018 |
| Book-keepers, payroll managers and wages clerks | £31,560 | £26,802 to £40,123 |
| Local government administrative occupations | £30,886 | £26,393 to £36,188 |
| Pensions and insurance clerks and assistants | £30,269 | £26,429 to £34,658 |
Source: ONS Annual Survey of Hours and Earnings, Table 14, April 2025 (provisional). Figures cover full-time employees on adult rates who have been in the same job for more than a year. Self-employed people are not included. Occupations are only shown where the ONS estimate is reliable. Read how we check our figures.
Frequently asked questions
What is the average salary for customer service managers in the UK?
The typical (median) full-time salary for customer service managers is £37,535 a year, according to the Office for National Statistics (April 2025). Most full-time workers in this occupation earn between £30,098 and £51,485.
How much is £37,535 after tax?
On a salary of £37,535 you take home about £30,545 a year, or £2,545 a month, after income tax and National Insurance (2026/27 rates, England, Wales and Northern Ireland, standard tax code, no pension or student loan).
Is customer service managers pay above or below the UK average?
The median full-time salary for customer service managers is 4% below the median for all full-time employees in the UK (£39,039).
Where do these figures come from?
They come from the Office for National Statistics Annual Survey of Hours and Earnings (ASHE), based on a sample of employee pay records for April 2025. The 2025 figures are provisional and ONS expects to publish revised figures in late 2026.
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Figures are for the 2026/27 tax year from official sources and are estimates for guidance only, not financial or legal advice. Printed from ukanswers.co.uk.