UK Answers

IT user support technicians Salary UK: Average Pay and Take-Home

The typical full-time salary for IT user support technicians in the UK is £35,128 a year. Most people earn between £29,206 and £44,720. After tax and National Insurance, the median salary is about £2,401 a month.

ONS data, April 2025 (provisional) · tax worked out with 2026/27 rates · checked 8 October 2026

IT user support technicians: pay and take-home pay

LevelSalary a yearTake-home a yearTake-home a month
Lowest-paid 10% earn up to£25,000£21,520£1,793
Lowest-paid quarter earn up to£29,206£24,548£2,046
Median (the typical full-time salary)£35,128£28,812£2,401
Mean (the average, pulled up by high earners)£38,825£31,474£2,623
Highest-paid quarter earn at least£44,720£35,718£2,977

Take-home pay uses 2026/27 rates for England, Wales and Northern Ireland with the standard tax code, no pension and no student loan.

Work out take-home pay for your own salary

How does IT user support technicians pay compare?

  • The median is 10% below the UK median for full-time employees (£39,039).
  • The median full-time salary rose by 6.5% compared with April 2024.
  • Including part-time jobs, the median annual pay for this occupation is £34,314, which is lower because part-time workers earn less over a year.
  • The ONS estimates there are around 143,000 full-time jobs in this occupation. The ONS says job counts are indicative only.

What does a median salary mean?

If you lined up every full-time person in this occupation from lowest to highest pay, the median is the person in the middle: half earn more and half earn less. It is usually a better guide than the mean, which a small number of very high earners can push up. Your own pay will depend on your employer, region, experience and qualifications.

A salary of £35,100 is close to our £35,000 after tax page, which shows the weekly, hourly and Scottish figures.

Similar jobs in science, engineering and technology associate professionals

JobMedian salaryTypical range
Engineering technicians£44,843£35,086 to £55,963
Database administrators and web content technicians£37,995£30,395 to £48,133
IT operations technicians£35,259£29,277 to £44,389
CAD, drawing and architectural technicians£35,221£29,500 to £42,481
Quality assurance technicians£33,972£28,500 to £42,362
Laboratory technicians£28,210£24,975 to £34,028

Source: ONS Annual Survey of Hours and Earnings, Table 14, April 2025 (provisional). Figures cover full-time employees on adult rates who have been in the same job for more than a year. Self-employed people are not included. Occupations are only shown where the ONS estimate is reliable. Read how we check our figures.

Frequently asked questions

What is the average salary for IT user support technicians in the UK?

The typical (median) full-time salary for IT user support technicians is £35,128 a year, according to the Office for National Statistics (April 2025). Most full-time workers in this occupation earn between £29,206 and £44,720.

How much is £35,128 after tax?

On a salary of £35,128 you take home about £28,812 a year, or £2,401 a month, after income tax and National Insurance (2026/27 rates, England, Wales and Northern Ireland, standard tax code, no pension or student loan).

Is IT user support technicians pay above or below the UK average?

The median full-time salary for IT user support technicians is 10% below the median for all full-time employees in the UK (£39,039).

Where do these figures come from?

They come from the Office for National Statistics Annual Survey of Hours and Earnings (ASHE), based on a sample of employee pay records for April 2025. The 2025 figures are provisional and ONS expects to publish revised figures in late 2026.

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